Emergency 911

911只适用于紧急情况. You should only dial 9-1-1 if someone is hurts or in danger, 或者如果你需要警察, 消防或紧急医疗援助. If you aren't sure your situation is an emergency, you should be on the side of safety and call 9-1-1. If you do not have an emergency and/or are seeking information you can also get us at our administrative line 478-822-9111.

The 9-1-1 Call Taker is trained to ask a series of questions. 有些问题总是一样的:

• "Peach County 911, What's the address of the emergency?"
• "What is the telephone number you are calling from?"
• “好吧，告诉我到底发生了什么?"

Once the initial information and nature of the emergency is determined, the appropriate public safety responders can be dispatched (Police, Fire and/or Emergency Medical Services). 取决于紧急情况的类型, the Communication’s Officer may need to keep you on line to provide further instructions or information until help arrives. For example, 如果你正在报告医疗紧急情况, or accident, the Communication’s Officer will continue with a series of questioning and pre-arrival instructions. Be assured that while you are being asked those questions, appropriate help is being dispatched without delay.

If you don't know the address you are calling from, many times your address and telephone number will automatically appear on the Communication’s Officers computer screen. This is not foolproof, however, and does not work with cell phones. The Communication’s Officer will always ask you to confirm the address and telephone number.

当你用手机拨打911时, your call will hit the nearest tower of your cell phone provider. Just advise the exact location of the emergency and 9-1-1 operator from that county/city will transfer you to the appropriate agency if it is not one that Peach County 911 handles.

Also, keep in mind that cell phone calls are not always very clear. There is a routing process that the call follows and sometimes the beginning of the call is broken up. Please be patient as the Communication’s Officer is doing everything they can to assist you.

At times, during emergency situations such as traffic accidents, you may not know where you are. The 9-1-1 Call Taker will ask you a series of questions to help you remember where you were headed, 你走了什么路, etc. Remember, it is your responsibility to take note of what street you are on, 这是多么大的十字路口啊, 你经过了多少哩标啊, etc. Keeping your location in mind will enable the Communication’s Officer to dispatch help more quickly and efficiently. 您也可以在手机上下载快速SOS. It will help us to get more accurate coordinates for your call in the event you are unable to provide a location. This is not fool proof but it is one method that can help us, help you.

Please remain on the line and advise the Communication’s Officer of the fact you dialed by mistake.

Peach County E911 is equipped with TDD (Teletype Device for the Deaf) detectors which enable the 9-1-1 Call Taker's to communicate with TDD's from their workstations. 这是法律规定的.

Peach County 9-1-1 has access to Language Line services providing translation for over 140 languages. 如果您新皇冠现金官方, 用于紧急或非紧急需要, we can transfer you to this number for translation.

Many 9-1-1 hang-up calls are made by children playing with the telephone. 每次收到9-1-1挂机, the Communication’s Officer must immediately call back the phone number to determine if there is an emergency. 如果回调没有回应, law enforcement personnel will immediately be dispatched if the call comes from a landline.

If, on callback, 有一个答案, the Communication’s Officer will question the person (an adult) who answers the phone to determine if an emergency exists. The Communication’s Officers have been trained to "pick up" on any unusual noises or voice inflections to determine if there is a problem at a location without the caller actually advising the Communication’s Officer.

如果孩子在回拨电话时接电话, the Communication’s Officer will request to speak to an adult to ensure that everything is okay. Some children are too young to understand what we need (give the phone to an adult), so the Communication’s Officer will still send an officer to respond.

We ask that adults do not punish children who call 9-1-1 and then hang up, but rather explain to them that 9-1-1 should only be used in an emergency. 如果孩子因为拨打911而受到惩罚, 这可能会吓到他们以后不再使用它, whether they have a legitimate emergency or not.

The Emergency Communications 9-1-1 Center also is available to do tours for children (and adults) so they are able to have a better understanding of 9-1-1 and the services provided. To schedule a tour, they can email Assistant Director Womick at Kristie-womick@kidsncommon.com 或致电478-822-9111.